WOOCOMMERCE REFUND AND EXCHANGE 1.0.8


WooCommerce refund and exchange Extension allows users to submit Product Return and exchange request.

FEATURES

• Merchant can enable/disable return request feature.

• User can return product of an order after delivery.

• User can submit multiple product return request with reason.

• Return feature is enable for selected number of days from order delivered.

• Merchant can disbale return feature for sale items.

• Merchant can exclude shipping cost for return product.

• Merchant can prevent selected catgory product from return.

• Merchant can enable/disable Exchange request feature.

• User can submit multiple product Exchange request with reason.

• Exchange feature is enable for selected number of days from order delivered.

• Merchant and admin both notify with email for all event.

• Merchant can Custommize refund and exchange mail content.

• User can submit multiple product Exchange request with reason.

• Exchange feature is enable for selected number of days from order delivered.

• Merchant can Custommize refund and exchange mail content.

• User can pay for excess amount in exchange process.

• Merchant can enable reuqests for selected order status

• Merchant can manage stock for approved request.

• Merchant can enable customer wallet to save the refunded amount into customer wallet except to refund the amount.

• Add a payment gateway for User to make payment through their wallet.

• Add a Setting to manage Customer Wallet from the user edit page.

• Add a Shortcode to display the Customer Wallet on any page.

• Add a Coupon Regenerator for allowing customer to change Wallet Coupon Code.

• Easy Customization

• Simple and Easy to use.

 

AUTOMATIC INSTALLATION

Automatic installation is the easiest option as WordPress handles the file transfers itself and you don’t need to leave your web browser.

Steps are as follows :

1. Download the zip folder of the plugin WOOCOMMERCE REFUND AND EXCHANGE.

2. Once dowloaded install plugin through browsing and activate it.

MANUAL INSTALLATION

Manual installation of plugin is another option to install plugin to your wordpress-environment. The manual installation method involves downloading our WOOCOMMERCE REFUND AND EXCHANGE Extension and uploading it to your webserver via your favourite FTP application.

Steps are as follows :

1. Upload the WOOCOMMERCE REFUND AND EXCHANGE folder to the /wp-content/plugins/ directory.

2. Activate the plugin through the 'Plugins' menu in WordPress

 

RETURN SETTING

Enable

Merchant can enable this feature from here.

Sale Items

Merchant can prevent Sale items from return by checking the checkbox.

Exclude Shipping Fee

Merchant can enable shipping cost from here. If checkbox is unchecked then merchant can't add extra fee to requested products.

Enable Refund Note on Product Page

Admin can enable refund note for product on product detail page.

Refund Note on Product Page

User get the refund note for product on product detail page.

Minimum Number Days

User can submit return request upto selected number of days from delivery date.

Minimum Order Amount

Minimum order amount must be greater or equal to selected order amount for refund feature.

Exclude Category

Merchant can prevent selected categories items from return request.

Enable Attachment on Request Form

Merchant can enable attachment field on Return Request form

Enable Return Request Reason Description

Merchant can enable Reason Description field on Return Request form

Enable Manage Stock

Merchant can enable manage stock when return request is approved

Select Order status in which order can be returned

Merchant can enable return request for selected order status.

Enable Wallet

Merchant can enable this to save the refunded amount into customer wallet.

Cancel Order Amount to Wallet

Merchant can Enable this for add the Order amount with coupon discount to customer wallet for those order which is paid and having status Processing and Completed and going to be cancelled due to some reason.

Wallet Coupon Prefix

Merchant can set the coupon prefix to make it unique.

EXCHANGE SETTING

There are following fields on this page.

Enable

Merchant can enable this feature from here.

Sale Items

Merchant can prevent Sale items from exchange by checking the checkbox.

Exclude Shipping Fee

Merchant can enable shipping cost from here. If checkbox is unchecked then merchant can't add extra fee to requested products.

Enable Exchange Note on Product Page

Admin can enable exchange note for product on product detail page.

Exchange Note on Product Page

User get the exchange note for product on product detail page.

Minimum Number Days

User can submit exchange request upto selected number of days from delivery date.

Minimum Order Amount

Minimum order amount must be greater or equal to selected order amount for exchange feature.

Exclude Category

Merchant can prevent selected categories items from exchange request.

Enable Exchange Request Reason Description

Merchant can enable Reason Description field on Exchange Request form

Enable Manage Stock

Merchant can enable manage stock when exchange request is approved

Select Order status in which order can be Exchange

Merchant can enable Exchange request for selected order status.

Common Setting

This is common setting for both return and exchange form.

Cancel Order

Admin can select the order status for which the customer can cancel their orders from the Order page on frontend.

Text Settings

Admin can modify the text to be displayed on frontend.

RAE CONFIGURATION

Go to WooCommerce > RAE CONFIGURATION.

This page is basically for notification. There are following 3 tabs here.


BASIC

From Name : All email notification to user is send from this name.

From Email : All email notification to user is send from this email.

Predefined Return Reason : Merchant can set multiple Predefined return reason which may be reason of User.

Predefined Exchange Reason : Merchant can set multiple Predefined exchange reason which may be reason of User.

RETURN

Merchant Return Request Subject : Subject of return request which Merchant recieved for an Order.

Return Request Recieved Subject : Subject of return request which user recieved for their Order.

Recieved Return Request Message : Message content of return request which user recieved for their Order.

Approved Return Request Subject : Subject of approved request which user recieved for their Order.

Approved Return Request Message : Message content of approved return request which user recieved for their Order.

Cancelled Return Request Subject : Subject of cancelled request which user recieved for their Order.

Cancelled Return Request Message : Message content of cancelled return request which user recieved for their Order.

EXCHANGE

Merchant Exchange Request Subject : Subject of exchange request which Merchant recieved for an Order.

Exchange Request Recieved Subject : Subject of exchange request which user recieved for their Order.

Recieved Exchange Request Message : Message content of exchange request which user recieved for their Order.

Approved Exchange Request Subject : Subject of approved exchange request which user recieved for their Order.

Approved Exchange Request Message : Message content of approved exchange request which user recieved for their Order.

Cancelled Exchange Request Subject : Subject of cancelled exchange request which user recieved for their Order.

Cancelled Exchange Request Message : Message content of cancelled exchange request which user recieved for their Order.

PRODUCT DETAIL PAGE

Go to Products and choose any product.

From product detail page in Advanced section merchant can disable refund and exchange request for each product. By default product is enable for refund and exchnage request.