1.Overview

The Product Review For WooCommerce Pro is a plugin that lets you optimize the review and rating system of your WooCommerce store. With this extension, WooCommerce store owners can make the review section engaging and interactive at the same time and manage them in a much better way.  

Prominent features of Product Reviews For WooCommerce Pro are:

  1. The customers can upload images and videos of the product when reviewing a product.
  2. With Product Reviews For WooCommerce Pro, you can add a question and answer module to your product pages for increasing engagement.
  3. Allow the customers to rate product-specific attributes.
  4. Send automated and manual email reminders to review a program.
  5. Product Reviews For WooCommerce Pro is integrated with Twilio, therefore, you can send reminders using SMSs.
  6. The merchants can reward their customers with an exclusive discount coupon for their first review.
  7. Ease down the review submission process with help of an Ajax-powered pop-up form.
  8. The customers can interact with reviews by upvoting or downvoting them.
  9. You can hide the review section from specific user roles on your website.
  10. Customers in your store can filter the reviews on your store on the basis of attributes.
  11. Give the best review special recognition by pinning it on the top.
  12. Product Reviews For WooCommerce Pro lets you add custom fields with the help of the Advanced Custom Fields plugin.

2.Installation

To install the plugin trace the following steps:

  1. Download the Product Reviews For WooCommerce Pro plugin.
  2. Log in to your WordPress dashboard.
  3. Navigate to the Plugins → Add New page and press the Upload Plugin button.
  4. Upload the .zip file of the plugin and hit the install button.
  5. Finally, activate this plugin from the Plugins → Installed Plugins page and hit the activate button.

(Note: Before activating the Product Reviews For WooCommerce pro, you should have the Product Reviews For WooCommerce – WordPress plugin, else the plugin will not function.)

So, if you don’t already have it, you can download it directly from here:

Download Zip

3.General Setting

The General Setting tab of the plugin is the place from where you can define the overall functionality of Product Reviews For WooCommerce. It is the General Settings that allows you to enable the plugin for your WooCommerce store.

reviews general setting

 

To find the configuration navigate: MakeWebBetter → Product Reviews For WooCommerce → General Setting. Here you’ll find the following options:

3.1.Plugin Functionality

The options for configuring the functionality of the Product Reviews For WooCommerce plugins are as follows:

  • Enable Plugin: By turning on the slider switch beside the Enable
  • plugin option will enable the functionality of the plugin for your WooCommerce store.
enable review setting

 

  • Show Form On: The merchant can show the review form on a product in two ways. You can either go with the conventional on-page review form or go with a popup form.
    Besides the Show Form On you’ll find a drop-down menu that gives you the following choices

    • Page: To show reviews on the product page within a separate tab.
    • Pop-up: Choose this option to collect reviews using a pop-up form.
select review form option
  • Form Ajax submission: This is the unique feature of this plugin that allows you to perform Ajax-based form submissions for customer reviews and ratings.
reviews ajax form submission

 

3.2.WooCommerce Review Moderation

This product reviews extension gives you the ability to moderate WooCommerce reviews on your store. You can block spammy reviews or reviews that are inappropriate using the following moderation options:

enable ajax form submission

 

  • Approval required for review: Enabling this option will send the review under pending and will be published only when the admin approves it.
  • Enable Voting: If you want the customers to engage with the reviews on your page you enable voting by pressing the toggle switch beside the Enable Voting option.
  • Disable User role from the review: The merchant has to enter the user roles next to this option. As a result, the merchants can hide the review form from specific user roles on their websites.
user role for reviews

3.3.Discounts On Review

With Product Reviews For WooCommerce, you can reward your customers with exclusive discount coupons. If a customer reviews a product for the same time he/she can earn an exclusive discount coupon.

In the plugin admin panel, you’ll find the following options to configure the discount coupon:

get discount on review

 

  • Give a discount on review: Firstly, enable this switch by pressing the toggle switch beside this option. This will allow the Product Reviews For WooCommerce plugin to generate a discount coupon when a shopper reviews a product for the first time.
  • Give discount one time: It is recommended to enable this option. As a result, the customer can use this coupon only one time.
  • Enter Coupon Prefix: The admin has to enter a valid prefix for the coupon in the text field beside the Enter Coupon Prefix option.
  • Enter Coupon Expiry: Enter the time in days if you want the coupon to expire after a specific duration.
  • Enter Coupon Discount: The merchant has to enter the discount in percentage that the customer will get upon reviewing the products.
  • Review Reminder: For sending the email reminders to the customer you have to enable the Review Reminder option.
enable review reminder

3.4.Shortcodes

Merchants can display the reviews on a page with the help of shortcodes. You can use the following shortcodes on a page editor to display the customer reviews:

  • [MWB_SHOW_REVIEW_GRID]: Using the [MWB_SHOW_REVIEW_GRID]  shortcode allows you to display the reviews in a grid format within a post.
grid view review

 

  • [MWB_SHOW_REVIEW_LIST]: Using the [MWB_SHOW_REVIEW_LIST]  shortcode allows you to display the reviews in a list format within a post.
list view review

 

  • [MWB_SHOW_REVIEW_SLIDER]: Using the [MWB_SHOW_REVIEW_SLIDER] shortcode allows you to display the reviews in a slider format within a post.
slider view review

3.5.Rate Product Features

The Product Reviews For WooCommerce allows the merchants to collect ratings for specific attributes of a product. Thus, giving your customers the ability to make an informed purchase.

add review features

 

Follow these steps to make add attributes to be rated by a customer:

  1. Scroll down on the General Setting tab of the plugin and find the Review features option on the page.
  2. Besides this option, you’ll find a button to add text fields.
  3. You can add as many features that you want the customer to rate. These will appear in the review form on a product page.

Product Attributes Configurations

Here are some important configurations related to adding product attributes for rating:

  • Enable Attribute Reviews: To allow the customers to rate the attributes of your product, hit the toggle button next to the Enable Attributes Reviews option.
enable atrribute reviews

 

  • Minimum and Maximum Attribute Value: If the merchants want they can collect the rating from the customer using a slider. The merchant has to assign a minimum and maximum value.
ratings

 

The customer can rate the attributes anywhere between the minimum and maximum attribute values.

  • Choose Attribute to show on review form: Within this option, you’ve to enter the attributes that have to be rated by the customer using a slider.
choose attribute to show on reviews

 

 

3.6.Add Custom Fields

The Product Reviews For WooCommerce Pro is compatible with the Advanced Custom Fields. Therefore, the WooCommerce admin can add custom fields to the review form.

Trace the following steps to add custom fields:

  1. Install the Advanced Custom Fields plugin in your WordPress admin panel.
  2. Add a custom field from the Custom Fields → Add New page.
custom fields

 

     3. Now enter the field group key in the text field beside the Enter ACF field group key option on the MakeWebBetter → Product  Reviews for WooCommerce → General Setting page.

enter ACF field group key

 

The field group key can be found on the Custom Fields → Field Groups page.

 

reviews

 

Consequently, the custom field will appear in the review form on the product pages.

4.Reminder Setting

From the Reminder Setting, the merchant can configure the emails and SMSs that are sent as reminders to customers. The merchant can send both automated and manual reminders.

 

4.1.Reminder Email

You can customize the content for the reminder email and manage other configurations such as.

  • Reminder Day: The merchant can fix the number of days after which the email will be sent to the customer.

Note: The number of days should be 2 or greater than 2.

review remider

 

  • Reminder for each product in order: Enabling this option the plugin will send automated email reminders to the customers that haven’t reviewed their purchases.

          You can send manual reminders from the WooCommerce → Orders page.

send reminder

 

  • Reminder Subject: Enter the subject of your reminder email within the text field next to the Reminder Subject option.
  • Reminder email: Enter the email’s body content in the editor next to the Reminder email option.
send email reminder

4.2.Coupon Email

You can also edit the content for emails that are used for sending discount coupons to customers.

  • Coupon Mail Subject: Enter the subject of your coupon emails.
  • Coupon email: Enter the email body content in the editor next to the Coupon email option of the reminder settings.
send eamil coupon

 

4.3.Reminder SMS

 

The “Enter content to send in review SMS” option allows the merchants to draft the SMS that is sent as reminders to customers.

4.4.Coupon SMS

You can also send exclusive discount coupons to customers that review a product for the first time.

send coupon sms

 

The “Enter content to send in coupon SMS” option lets you draft the message for the coupon.

Note: Use placeholders {customer} for customer name and {product} for product link in the emails.

5.Q & A Settings

With the help of Product Reviews For WooCommerce Pro, the merchant can add a Q&A module to the product pages. This allows customers to ask questions related to the products.

The question and answer settings can be configured from the MakeWebBetter → Product Reviews For WooCommerce → Q & A Settings page.

enable Q&A

 

Under this tab, you’ll find the following options:

  • Enable Q & A: Turn the slider switch on to enable the Q & A functionality on the product page.
  • Approval required for Q&A: Enabling this option submits the customers’ questions and answers for reviewing and will be only shown if the admin approves.
  • Enable Voting: If you want the customers to upvote or downvote the questions and answers turn the slider switch on, besides the Enable Voting option.

6.Questions And Answers

The questions and answers on the product page can be moderated and managed by the admin just like the WordPress comment system.

From the Question And Answers tab, you’ll find all the questions and answers that are posted by the shoppers on your WooCommerce store.

reviews question and answers

This tab allows you to perform the actions for the questions and answers:

  1. Approve or Unapprove
  2. Move them to trash
  3. Mark as spam
  4. Edit

7.Integration

The Product Reviews For WooCOmmerce Pro plugin has been integrated with Twilio and Google reCAPTCHA v3.

7.1.Google reCAPTCHA v3

recaptcha verification

 

Google reCAPTCHA prevents the bot and spammers from accessing your website. For reCAPTCHA verification perform the following steps:

  1. Press the toggle button beside the Enable Google-reCAPTCHA v3 Verification option.
  2. Next, enter the site key in the text field next to the Enter v3 Site Key option.
  3. Lastly, enter the secret key in the text field next to the Enter v3 Secret Key option.

Once you’ve configured all the options press the SAVE SETTINGS button and consequently, the Google reCAPTCHA form will be enabled.

7.2.Twilio Integration

enable twillio integration

 

The Product Reviews For WooCommerce Pro is integrated with Twilio that allows the merchants to send SMS reminders to customers.

Configure the options for enabling the Twilio integration:

  1. Press the toggle button beside the Enable Twilio Integration to enable Twilio integration.
  2. Next, enter the Twilio API site key in the text field next to the Enter Twilio API sid option.
  3. The next step is to API token in the text field next to the Enter Twilio API token option.
  4. Lastly, enter the sender’s id in the text field next to the Enter Sender Id to send msg option.

Once you’ve configured all the options press the SAVE SETTINGS button and consequently, Twilio integration will be enabled.

8.Managing Reviews

The store owners can manage the reviews being submitted by shoppers on their WooCommerce store. These reviews can be managed from the Products → Reviews page.

manage reviews

Here are all the options for managing reviews:

  1. Approve review
  2. Move review to trash.
  3. Move review to spam.
  4. Edit review.

And many more.

9.FAQs

Yes. Our plugin has the feature to provide a Q&A Tab for the products over WooCommerce Store. One can enable this feature from the dedicated Q & A Settings Tab available in the plugin. There is also an option to enable the approval to be required for Q&A as well as to enable/disable the voting on Question and Answer.

Yes. We have provided this functionality in our Plugin. One can enable “Review Reminder” from the General Settings Tab of the plugin to send review reminders automatically as well as manually. We also have a dedicated Reminder Settings Tab in our plugin where you can set the review reminder emails for the customers like the number of days after which reminder is to be sent, enable/disable to send the separate reminder to the customer for each product in the order, Reminder Subject and Reminder Email as well as Coupon Subject and Coupon Email.

Yes, we have the functionality in our Product Reviews Plugin where you can give a discount on sharing the first review as well as limit the coupon for one-time usage. There are other options available in General Settings Tab from where you can enter Coupon Prefix, Coupon Expiry in Days, and Coupon Discount in percentage.

Our plugin has the feature of Enable voting for reviews done by other customers where the other customers can vote the helpful or not helpful reviews for them. This can be done by enabling the “Enable Voting” from the General Settings Tab of the plugin.

Yes, this can be done by using the Shortcodes we have provided and mentioned in General Settings too under Short-Code. You can use these to display reviews in different ways:

Description ShortCode
Show review's in grid view [MWB_SHOW_REVIEW_GRID]
Show review's in list view [MWB_SHOW_REVIEW_LIST]
Show review's in slider view [MWB_SHOW_REVIEW_SLIDER]

Suggest Edit