1.Overview

WooCommerce Order Tracker allows customers to quickly and easily track their orders in a graphical and interactive way. In this plugin, you can also track your customer’s order in an easy way with FedEx shipping service, Canada post Shipment Tracking, USPS Shipment Tracking, Google Map Tracking, 17Track.net Tracking, and others Enhanced Shipment Tracking Services. The whole process goes under a dedicated tracking system which would keep the customer aware of their order status and when they would be delivered with their orders. It is very easy to customize and simple to use. So for this, we come with some new and exciting features in this plugin.
Features offered by the plugin :

  • A graphical and user interactive frontend for tracking order.
  • Admin can use the templates for order tracking.
  • Shop admin can create custom order statuses for making a more interactive frontend for tracking order.
  • Shop admin can enable the pop-up window to view the order status.
  • Shop admin can enable the feature to send the notification e-mail when the order status will change.
  • Admin can enable/disable Google map for tracking.
  • Admin selects the cities through which the client’s order to go through.

 

2.How to Track Order

This plugin allows customers to easily track their orders in a graphical and interactive way. The login user can track their order form the My Account -> Order section.

woocommerce-order-tracker-orders

Or not Logged in Users can also track their order from the TRACK YOUR ORDER page by just providing the ORDER ID and the customer EMAIL ID.

woocommerce-order-tracker-enter-your-detail-for-tracking

Just a click on ‘Track Order’ your customer will see the entire details and processing of their ORDERS.

woocommerce-order-tracker-complete-order-detail

The order statuses through which the order is passed are shown in GREEN CIRCLE and the current status of the order is shown with DOUBLE CIRCLE. The message with all completed statuses is shown on hovering over the circle.

Once the Order is completed the final tracking will look like –

woocommerce-order-tracker-order-status-2

In the case when admin enables the pop-up feature, the logged-in user can see their order status in the pop-up box.

woocommerce-order-tracker-order-status-1

In case the Order is returned or reverted back to processing or any other status the order tracking will also show it to the customer.

woocommerce-order-tracker-order-status-3

3.Track Order Setting

In this section, admin enables the order tracking feature and select and create custom order status if desired. On selecting the custom order statuses, a dropdown with new Order Statuses is shown for selecting the Order Statuses ( Order Packed, Order Dispatched, Order Shipped ).

Shop Admin needs to select the order status for the different tracking sections that shows on the tracking. The sections are APPROVAL, PROCESSING, and SHIPPING.

WooCommerce Order Tracker

  1. Enable Tracking Feature: Clicking on the ‘Enable Order Tracking Feature’ to enable the order tracking.
  2. Enable Tracking Feature in the pop-up: The merchant can enable order status feature in the pop-up.
  3. Enable the Use of Custom Order Status: The merchant can enable this feature to use own custom order status.
  4. Custom Order Statuses: The admin can select different order status that can be used for tracking. Custom Statuses include ORDER PACKED, ORDER DISPATCHED and ORDER SHIPPED, etc.
  5. Approval:
    This is the first step of order tracking. Admin needs to select an order status that needs to be shown in this section while order tracking.
  6. Processing:
    This is the middle step of the order tracking. Admin needs to select order status that needs to be shown in this section while order tracking.
  7. Shipping:
    This is the last step of order tracking. Admin needs to select order status that needs to be shown in this section while order tracking.
  8. Enable e-mail notification on order status change:
    This feature provides the ability to admin to send the notification mail on changing the order status.

 

4.Create Custom Order Status

This is a common setting for Creating Custom Order Statuses. To create new custom order status you to need to insert an Order Status Name and a Default Image of Order Status.

WooCommerce Order Tracker

5.Common Setting

In the Common Settings Tab, the shop admin can fill in the messages to be displayed with the order statuses during order tracking and also write own custom CSS if any designing issues arise.

WooCommerce Order Tracker

6.Different templates for your order tracking

You can select one of the available templates to display the order tracking.

WooCommerce Order Tracker

The order statuses will show in a different section on the front end.

woocommerce-order-tracker-order-status

7.Shipment Services Integration

This setting allows you to enable the Third Party Shipping API to track the order in Real-Time. To enable this setting you have to enter the User Key and Password of the selected Shipment Tracking Company.

WooCommerce Order Tracker

Suppose that once an order is placed and Shop Admin provides the FedEx Shipment Tracking enter the FedEx tracking number from the order edit page. To a clear vision of our product and enhances our tracking feature to get more visualized.

woocommerce-order-tracker-order-detail-with-id

After this, the customer can track their order easily from the My Account -> Shipping Tracking by using the given Tracking Id.

After generating the Tracking Number your customer just need to click on the ‘Track Order‘ button and enter the Order Id and Tracking Number.

woocommerce-order-tracker-submit-shipping-tracking

After Clicking on the ‘Submit’ button your customers can easily check their order products explicit delivery time with their current location.

woocommerce-order-tracker-shipping-detail

 

8.Select Order Status to Show on Tracking

Here you can select your order statuses to show on Front-End for Tracking

WooCommerce Order Tracker

9.Track Your Order with Google Map

Admin Enables Google Map API for Tracking, enter your Google API Key and enter the address where your order has gone.

woocommerce-order-track-ordre-google-map

Clicking on save changes, all order details show with selected areas.

woocommerce-order-tracker-select-hubpoint

The customer can Track the order clicking on the Track Order. Button.

woocommerce-order-tracker-orders

Customers track own order on a real-time basis on the google map.

woocommerce-order-tracker-tracking-map

10.17 Tracking Integration

If you want to enable the shipping tracking with the 17Track.net, simple enable the setting and click on the ‘Save Changes’ button.

woocommerce order tracker

Once an order is placed Shop Admin can provide the 17Track.net tracking number from the order edit page.

woocommerce order tracker

After this, the customer can track their order easily from the My Account -> Shipping Tracking by using the given Tracking Id.

woocommerce-order-tracker-track-order

After generating the Tracking Number your customer just need to click on the ‘Track Order‘ button and enter the Order Id and Tracking Number.

11.Select Shipping Companies

Through this section, we are providing integration with 17 different Shipping Tracking Companies. The shop admin can integrate with other shipping companies by simple entering Provider Name and Provider Tracking Page URL.

woocommerce-order-tracker

12.FAQs

If you are using FedEx shipping services to deliver the package to your customers, and you want to provide the status of the package to your customers. Don’t worry, WooCommerce order tracker provides an easy way simply go to WooCommerce-> settings-> track your order-> enable api-> enable the check box for FedEx API and enter your details.

In WooCommerce, when an order is placed, you have to change the order status manually but if you are using a third-party integration then there is no need to change the order status manually because the status will change automatically by the shipping services company.

If you are using Canada Post shipping services to deliver the package to your customers, and you want to provide the status of the package to your customers. Don’t worry, WooCommerce order tracker provides an easy way simply go to WooCommerce->settings->track your order->enable api-> enable the check box for Canada post API and enter your details.

 

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